Last Updated: April 2026

At Tawafuq, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Tawafuq application or related services.

1. Information We Collect

When you use the Tawafuq platform, we may collect the following types of information:

Personal Information

Information you voluntarily provide when creating or using your account, such as

:

Full name
Email address
Phone number
Gender
Age or date of birth
Profile details related to matchmaking preferences

Profile Information

To improve matchmaking accuracy, users may choose to provide additional information such as

:

Lifestyle preferences
Interests and values
Marriage preferences
Personal background information

Providing this information is voluntary but helps improve the matching process.

Device and Technical Information

We may automatically collect certain technical data including

:

Device type
Operating system
IP address
App usage behavior
Log data and diagnostic data

Verification Information

To maintain a safe environment, the platform may require identity verification or other authentication information when necessary

.

2. How We Use Your Information

We use collected information to:

Create and manage user accounts
Provide matchmaking and compatibility services
Improve the platform's functionality and performance
Personalize the user experience
Communicate with users regarding updates or support
Detect and prevent fraud, abuse, or misuse of the platform
Maintain a safe and respectful environment for all users

Data Protection and Security. 3

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

These measures include secure servers, encryption, and restricted access to sensitive data.

However, while we strive to protect your information, no digital platform can guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade users' personal information to third parties.

We may share limited information with trusted partners who assist in operating the platform, such as:

Hosting providers
Analytics services
Technical infrastructure providers
Payment processors (if applicable)

These partners are required to maintain strict confidentiality and only process data necessary to provide their services.

5. Use of Cookies and Tracking Technologies

Our platform may use cookies or similar technologies to improve user experience, analyze usage patterns, and enhance service performance.

Users may control cookie settings through their device or browser settings. However, disabling cookies may affect certain features of the application.

User Rights. 6

Users have the right to:

Access their personal information
Update or correct their profile data
Request deletion of their account and associated data

Withdraw consent for certain data processing activities

Requests can be submitted through the support system within the application.

7. Data Retention

We retain user data only for as long as necessary to provide the services of the platform or comply with legal obligations.

Users may request account deletion at any time.

8. Age Restriction

The Tawafuq platform is intended only for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18.

If such data is discovered, it will be deleted immediately.

9. Third-Party Services

The application may integrate with third-party services such as:

analytics providers
hosting infrastructure
identity verification systems
payment providers

These services operate under their own privacy policies and data protection standards.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the application and on our official website along with the updated revision date.

Continued use of the platform after updates indicates acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us through:

the support section inside the application
the official contact form on our website